Menousek Psychology ("we," "our," or "us") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact our practice.

It also describes your rights regarding your personal information and how we handle SMS/text message communications.

This policy applies to information collected through menousekpsychology.com and any communications with our office. It does not replace or supersede our Notice of Privacy Practices required under HIPAA, which governs protected health information (PHI) related to your care.

1. Information We Collect We may collect the following types of personal information:

● Contact information: name, phone number, email address, and mailing address

● Insurance information: carrier name, member ID, and plan details provided during intake

● Child/patient information: name, date of birth, school, grade, and reason for seeking services

● Communications: messages, form submissions, and inquiries sent to our office

● Website usage data: pages visited, browser type, device type, and IP address (collected via analytics tools such as Google Analytics)

● SMS opt-in information: if you consent to receive text messages, we collect your mobile phone number

2. How We Use Your Information

We use the information we collect to:

● Respond to your inquiries and schedule appointments

● Process intake forms and coordinate care

● Verify insurance coverage and process billing

● Send appointment reminders, scheduling updates, and administrative notifications

● Send SMS/text messages if you have opted in (see Section 5)

● Improve our website and understand how visitors use it

● Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

● Service providers: We work with trusted third-party vendors who help us operate our practice (e.g., our electronic health records platform, AdvancedMD, and scheduling tools). These vendors are contractually required to protect your information.

● Legal requirements: We may disclose information if required by law, court order, or regulatory authority.

● Health information: Protected health information (PHI) is shared only in accordance with our HIPAA Notice of Privacy Practices, available upon request. SMS Consent: SMS consent and phone numbers collected for text messaging purposes are not shared with third parties or affiliates for marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors interact with our site. We use Google Analytics to collect anonymized data about website traffic and usage patterns. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

5. SMS / Text Message Communications

If you provide your mobile phone number and opt in to receive SMS text messages from Menousek Psychology, the following terms apply:

Types of Messages

By opting in, you may receive text messages from us including:

● Appointment reminders and confirmations

● Scheduling updates and rescheduling notifications

● Administrative notifications related to your appointment or intake process

● Responses to inquiries you have submitted Frequency Messaging frequency may vary depending on your appointment schedule and the nature of your inquiry.

Costs Message and data rates may apply. Contact your mobile carrier for details about your plan. Opt-Out To opt out of SMS communications at any time, reply STOP to any message you receive from us. After opting out, you will receive a single confirmation message, and no further messages will be sent. Help For assistance, reply HELP to any message or contact our office directly by phone.

Privacy of SMS Consent SMS consent and your mobile phone number are not shared with third parties or affiliates. SMS Terms of Service can be found here.

6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Our electronic health records are managed through AdvancedMD, a HIPAA-compliant platform. No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Our practice primarily serves children and adolescents; however, our website is not directed at children under 13. We collect information about minor patients only through their parents or legal guardians. If you believe we have inadvertently collected personal information from a child without parental consent, please contact us and we will promptly address the matter.

8. HIPAA and Health Information
If you are a patient of Menousek Psychologyyour protected health information (PHI) is governed by our Notice of Privacy Practices (NPP) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). A copy of our NPP is available upon request or at our office. This Privacy Policy does not replace or limit the rights and protections you have under HIPAA.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

● Access the personal information we hold about you

● Request correction of inaccurate information

● Request deletion of your personal information (subject to legal and regulatory retention requirements)

● Opt out of SMS communications at any time by texting STOP To exercise these rights, contact us using the information in Section 11.

10. Third-Party Links

Our website may contain links to third-party websites (such as patient portals or insurance resources). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Menousek Psychology,

Website: menousekpsychology.com

Email: [Office Email Address]

Phone: (402) 704-6555

Mailing Address: 8790 F Street, Suite 101 Omaha, NE 68127

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date.Your continued use of our website after any changes constitutes your acceptance of the updated policy.